Diagnostic Assessment

KT Diagnostic Services

Driving change to produce results requires understanding your starting point and where best to focus limited resources for maximum impact. KT Diagnostic services offer a variety of quantitative and qualitative analyses to assess your processes, people, systems and measurement capabilities in a holistic manner.

We evaluate your Key Performance Indicators (KPIs) as well as the "leading indicators" of performance, the behaviors, practices and processes that drive those KPIs.

What Diagnostics Is

Our Approach

  • People

    We start by evaluating both existing capabilities and those required for future success. Then we align your performance system to support your workforce in applying those capabilities.

  • Process

    We assess the maturity of your processes to understand their efficiency and the quality of their outputs, as well as how well they interface with other parts of your operation.

  • Technology

    We ensure your workflow supports your critical processes and at the same time helps create reusable knowledge and insight into the critical data needed to manage your business.

  • Measurement

    We evaluate your business from the perspective of both lagging and leading indicators of performance to know where to focus your improvement efforts.


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Targeting improvement for maximum ROI

Evaluate the maturity of your business


Define the baseline from which to measure improvement


Focus your limited resources on the most important opportunities


Develop an implementation plan that maximizes the ROI from your capability development and process improvement investments


KT Diagnostic services give you clarity and help create alignment among your leadership team

How We Do It

Contact Us

For inquiries, details, or a proposal!