Capability Development

Critical Thinking & Capability Development

Performance Optimization Experts

A lifetime of value. KT builds advanced critical thinking skills that optimize data, knowledge and experience to solve problems, make decisions, set priorities and manage risk. KT provides a foundation for working purposefully in a challenging environment.

By integrating skills application during training and arming learners with ongoing support, Kepner-Tregoe bridges the lessons of training to their sustained use on the job. It is not unusual for people to credit KT as essential to their success.

Our Workshops

For individuals individuals
For teams or groups teams
Professional Development
Format
Languages
Clear all
All workshops: 30
Problem Solving and Decision Making BuperTest

Languages:

CHI
GER
ENG
FRA
JPN
NLD

Available as:

  • For individuals
  • For teams or groups

Essentials

When faced with problems, decisions, risks, opportunities and concerns, you need the right answers - and fast. For over 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals think clearly to: find the root cause of problems faster, make better decisions, manage risks and opportunities, prioritize & plan the resolution of concerns and ask sharper, more incisive questions. KT's instructors will ensure you're ready to use these skills back on the job to make an impact where you work.

LiveOnLine – Problem Solving & Decision Making

Languages:

CHI
ENG

Available as:

  • For individuals
  • For teams or groups

Essentials

Kepner-Tregoe LiveOnLine provides individuals and teams an efficient way to learn KT’s Clear-Thinking processes from wherever they are—with no travel required. Led by an experienced instructor, KT LiveOnLine utilizes a web meeting platform to provide you access to the specific problem-solving and decision-making skills you want to develop. With its flexible format, you can choose to learn the specific components of the KT Problem-Solving and Decision-Making (PSDM) skills that you need, or go through full KT Training–from wherever you are.

Root Cause Analysis BuperTest

Languages:

GER
ENG
JPN

Available as:

  • For individuals
  • For teams or groups

Essentials

Kepner-Tregoe's Root Cause Analysis (RCA) training equips individuals and teams with the tools to systematically find the root cause of problems and prevent them from reoccurring. As the world's leading troubleshooting company, KT has led major investigations in every industry and environment possible. This workshop brings that wealth of experience to the classroom so you can learn and practice root cause analysis skills and make an immediate impact back on the job.

Problem Management Testing

Languages:

CHI
ENG
FRA
NLD

Available as:

  • For individuals
  • For teams or groups

Essentials

Kepner-Tregoe’s Problem Management workshop provides a time-tested, systematic approach to help resolve technical and IT issues and get to root cause fast. Our best practice ITIL®-recognized troubleshooting methodology helps minimize negative business impact and increase IT stability. This is accomplished by reducing time-to-resolution through efficient data gathering and analysis, objective-driven resolution, and successful implementation for rapid recovery.

Major Incident Management

Languages:

GER
ENG
NLD

Available as:

  • For individuals
  • For teams or groups

Essentials

Take control of your Incident Management with Kepner-Tregoe’s Major Incident Management workshop. Designed for learners looking to expand their knowledge and performance, this workshop brings higher quality, more consistency, and greater speed to the incident handling process by improving the underlying quality and consistency of troubleshooting. Our ITIL®-recognized, interactive, and simulator-based approach helps you restore service more effectively, while managing risk and communicating confidently under pressure.

Analytic Troubleshooting

Languages:

GER
ENG
FRA
NLD

Available as:

  • For individuals
  • For teams or groups

Essentials

When it comes to solving problems, and preventing reoccurrence, there’s little time for trial and error. With Kepner-Tregoe’s Analytic Troubleshooting workshop, you will consistently increase the operational efficiency of your production environment by getting to the root cause of your problems and fixing them for good. KT’s Analytic Troubleshooting workshop integrates quality and productivity efforts. And because our troubleshooting approach is agnostic to any specific technology, machine or process your organization can use it as a foundational skill for statistical process control, lean manufacturing, Six Sigma, total productive maintenance, self-managed work teams, and other programs.

Professional Development
Format
Languages
Clear all
All workshops: 26
Problem Solving and Decision Making BuperTest

Languages:

CHI
GER
ENG
FRA
JPN
NLD

Available as:

  • For individuals
  • For teams or groups

Essentials

When faced with problems, decisions, risks, opportunities and concerns, you need the right answers - and fast. For over 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals think clearly to: find the root cause of problems faster, make better decisions, manage risks and opportunities, prioritize & plan the resolution of concerns and ask sharper, more incisive questions. KT's instructors will ensure you're ready to use these skills back on the job to make an impact where you work.

LiveOnLine – Problem Solving & Decision Making

Languages:

CHI
ENG

Available as:

  • For individuals
  • For teams or groups

Essentials

Kepner-Tregoe LiveOnLine provides individuals and teams an efficient way to learn KT’s Clear-Thinking processes from wherever they are—with no travel required. Led by an experienced instructor, KT LiveOnLine utilizes a web meeting platform to provide you access to the specific problem-solving and decision-making skills you want to develop. With its flexible format, you can choose to learn the specific components of the KT Problem-Solving and Decision-Making (PSDM) skills that you need, or go through full KT Training–from wherever you are.

Root Cause Analysis BuperTest

Languages:

GER
ENG
JPN

Available as:

  • For individuals
  • For teams or groups

Essentials

Kepner-Tregoe's Root Cause Analysis (RCA) training equips individuals and teams with the tools to systematically find the root cause of problems and prevent them from reoccurring. As the world's leading troubleshooting company, KT has led major investigations in every industry and environment possible. This workshop brings that wealth of experience to the classroom so you can learn and practice root cause analysis skills and make an immediate impact back on the job.

Problem Management Testing

Languages:

CHI
ENG
FRA
NLD

Available as:

  • For individuals
  • For teams or groups

Essentials

Kepner-Tregoe’s Problem Management workshop provides a time-tested, systematic approach to help resolve technical and IT issues and get to root cause fast. Our best practice ITIL®-recognized troubleshooting methodology helps minimize negative business impact and increase IT stability. This is accomplished by reducing time-to-resolution through efficient data gathering and analysis, objective-driven resolution, and successful implementation for rapid recovery.

Major Incident Management

Languages:

GER
ENG
NLD

Available as:

  • For individuals
  • For teams or groups

Essentials

Take control of your Incident Management with Kepner-Tregoe’s Major Incident Management workshop. Designed for learners looking to expand their knowledge and performance, this workshop brings higher quality, more consistency, and greater speed to the incident handling process by improving the underlying quality and consistency of troubleshooting. Our ITIL®-recognized, interactive, and simulator-based approach helps you restore service more effectively, while managing risk and communicating confidently under pressure.

Analytic Troubleshooting

Languages:

GER
ENG
FRA
NLD

Available as:

  • For individuals
  • For teams or groups

Essentials

When it comes to solving problems, and preventing reoccurrence, there’s little time for trial and error. With Kepner-Tregoe’s Analytic Troubleshooting workshop, you will consistently increase the operational efficiency of your production environment by getting to the root cause of your problems and fixing them for good. KT’s Analytic Troubleshooting workshop integrates quality and productivity efforts. And because our troubleshooting approach is agnostic to any specific technology, machine or process your organization can use it as a foundational skill for statistical process control, lean manufacturing, Six Sigma, total productive maintenance, self-managed work teams, and other programs.

Training Delivery Options

  • Public Classes

    Kepner-Tregoe workshops are held in most major cities throughout the world and are open for enrollment with the option to attend a public or a virtual class at a time that suits your schedule. You will learn KT concepts and practice realistic case studies with peers from many different industries. Also offered is self-paced eLearning for introductory courses or to reinforce past learning.

  • On-Site Classes

    Bring training directly to your team. Training can be delivered on site at your company at the time and location of your choice. Classes include realistic examples, extensive case studies, application on real issues, and one-on-one coaching led by a highly trained KT facilitator. Learning can be tailored to address real issues and opportunities your company is facing right now. All classes come with the option to be delivered virtually.

  • Self-Paced Learning

    Learners study at their own pace and according to their personal schedules. This means more convenience and less disruption. Designed with a dynamic mix of media to maximize engagement and learning retention. Includes learning materials and a knowledge assessment at the end of each course.

Client Testimonials

Contact Us

For inquiries, details, or a proposal!