Automation without an understanding of what is to be standardized, whether using machines or IT, can quickly lead to quality deficits. Process mining helps in process optimization as well as identification of new opportunities for automation, but this must be complemented by a systematic evaluation and implementation methodology so that the new insights lead to effective action.
Training is about improving individual and team performance, and in turn influencing the overall performance of your organization. Organizations that approach training as a learning journey rather than a one-time event enable employees, and their companies, to stay relevant in the rapidly transforming landscape.
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