"Rational process made it possible to uncover great savings without reducing staff and disrupting the organization."
Performance Optimization Experts
A lifetime of value. Kepner-Tregoe builds advanced critical thinking skills that optimize data, knowledge and experience to solve problems, make decisions, set priorities and manage risk. KT provides a foundation for working purposefully in a challenging environment.
By integrating skills application during training and arming learners with ongoing support, Kepner-Tregoe bridges the lessons of training to their sustained use on the job. It is not unusual for people to credit KT as essential to their success.
Our Workshops
For individuals individuals
For teams or groups teams
Professional Development
Format
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All workshops: 27
Problem Solving & Decision Making (PSDM)
Languages:
CN
DE
EN
ES
FR
JP
NL
Available as:
- For individuals
- For teams or groups
Essentials
When faced with problems, decisions, risks, opportunities and concerns, you need the right answers - and fast. For over 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals think clearly to: find the root cause of problems faster, make better decisions, manage risks and opportunities, prioritize & plan the resolution of concerns and ask sharper, more incisive questions. KT's instructors will ensure you're ready to use these skills back on the job to make an impact where you work.
Root Cause Analysis
Languages:
CN
DE
EN
ES
FR
JP
NL
Available as:
- For individuals
- For teams or groups
Essentials
Kepner-Tregoe's Root Cause Analysis (RCA) training equips individuals and teams with the tools to systematically find the root cause of problems and prevent them from reoccurring. As the world's leading troubleshooting company, KT has led major investigations in every industry and environment possible. This workshop brings that wealth of experience to the classroom so you can learn and practice root cause analysis skills and make an immediate impact back on the job.
Analytic Troubleshooting (ATS)
Languages:
DE
EN
ES
FR
NL
Available as:
- For individuals
- For teams or groups
Essentials
When it comes to solving problems, and preventing reoccurrence, there’s little time for trial and error. With Kepner-Tregoe’s Analytic Troubleshooting workshop, you will consistently increase the operational efficiency of your production environment by getting to the root cause of your problems and fixing them for good. KT’s Analytic Troubleshooting workshop integrates quality and productivity efforts. And because our troubleshooting approach is agnostic to any specific technology, machine or process your organization can use it as a foundational skill for statistical process control, lean manufacturing, Six Sigma, total productive maintenance, self-managed work teams, and other programs.
Problem Management
Languages:
CN
DE
EN
ES
FR
NL
Available as:
- For individuals
- For teams or groups
Essentials
Kepner-Tregoe’s Problem Management workshop provides a time-tested, systematic approach to help resolve technical and IT issues and get to root cause fast. Our best practice ITIL®-recognized troubleshooting methodology helps minimize negative business impact and increase IT stability. This is accomplished by reducing time-to-resolution through efficient data gathering and analysis, objective-driven resolution, and successful implementation for rapid recovery.
Complex Problem Solving
Languages:
EN
NL
Available as:
- For individuals
- For teams or groups
Essentials
Organizations are facing increasingly complex challenges. With the growing complexity of products, services, processes, networks, and value chains, our problem solving ability is being tested more and more. How do we find causes? How do we make effective decisions? How do we anticipate future developments? Complex problem solving is the most important skill for this decade.
KT Problem Solving:
eLearning & Expert Coaching
eLearning & Expert Coaching
Languages:
EN
Available as:
- For individuals
Essentials
<p>In this era of digital transformation, an agile mindset is required to quickly assess complex situations, solve problems and make good decisions. The KT Problem Solving eLearning & Expert Coaching program provides a foundational understanding of Kepner-Tregoe's Situation Appraisal and Problem Analysis methodologies.</p><p>The workshop consists of 2 parts: the dynamic, application-based eLearning combines an introduction to the KT methods with practical examples. This helps learners discover how to successfully apply critical thinking and rational process to real-world issues.</p><p>During and after completing the eLearning, participants join virtual coaching sessions with a KT expert to practice applying their knowledge, review key concepts and interact with other learners.
Client Testimonials
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