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From Chaos to clarity:
Break the fire-fighting cycle

Break the cycle of short-term thinking & fire-fighting culture

Gijs Verrest, Kepner-Tregoe

Many organizations find themselves in a constant mode of fire-fighting.

Overloaded schedules, short-term thinking and ad-hoc decisions dominate the scene. There’s always an “urgent problem” demanding immediate attention, which makes quickly “fixing something” the top priority.

On top of that, a relentless stream of unfiltered information – a direct consequence of our digital overload – undermines our ability to think critically.

We become entangled in a vicious cycle of symptom management, where structural solutions slip further and further out of sight..

What are the symptoms of a “culture of urgency”?
How do we find our way out? Download the article to read more!

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Republished with permission from Kwaliteit in Bedrijf (Quality in Business)

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