Problem Solving and Decision Making

Available as:

  • In-house class
  • Public class
  • Virtual
  • In-Person

Languages:

CHI
GER
ENG
FRA
JPN
NLD

Essentials

When faced with problems, decisions, risks, opportunities and concerns, you need the right answers - and fast. For over 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals think clearly to: find the root cause of problems faster, make better decisions, manage risks and opportunities, prioritize & plan the resolution of concerns and ask sharper, more incisive questions. KT's instructors will ensure you're ready to use these skills back on the job to make an impact where you work.

What You Get:

  • Led by an expert instructor
  • Access to digital tools and resources
  • Use skills learned immediately on the job
  • Certificate of completion
  • Certification Credits : 2.1 CEUs
Select Format
Select Country
  • USA
  • China
  • Japan
  • China - Taiwan
Select Date
  • Oct 18 2022 - Oct 20 2022
    Princeton, NJ
    ENG
    1,995  USD
Contact us for future workshop dates
Participants
Select Language
Select Date
  • Aug 16 2022 - Aug 18 2022
    Canada
    ENG
    2,600  CAD
  • Aug 16 2022 - Aug 18 2022
    USA
    ENG
    1,995  USD
  • Sep 13 2022 - Sep 16 2022
    USA
    ENG
    1,995  USD
  • Sep 13 2022 - Sep 16 2022
    Canada
    ENG
    2,600  CAD
  • Sep 13 2022 - Sep 16 2022
    United Kingdom
    ENG
    1,475  GBP
  • Sep 27 2022 - Sep 29 2022
    Canada
    ENG
    2,600  CAD
  • Sep 27 2022 - Sep 29 2022
    USA
    ENG
    1,995  USD
  • Oct 4 2022 - Oct 7 2022
    Canada
    ENG
    2,600  CAD
  • Oct 4 2022 - Oct 7 2022
    USA
    ENG
    1,995  USD
  • Oct 25 2022 - Oct 28 2022
    Canada
    ENG
    2,600  CAD
  • Oct 25 2022 - Oct 28 2022
    USA
    ENG
    1,995  USD
  • Nov 8 2022 - Nov 10 2022
    Canada
    ENG
    2,600  CAD
  • Nov 8 2022 - Nov 10 2022
    USA
    ENG
    1,995  USD
  • Dec 13 2022 - Dec 16 2022
    Canada

    Test virtual additional note

    ENG
    2,600  CAD
  • Dec 13 2022 - Dec 16 2022
    USA
    ENG
    1,995  USD
Contact us for future workshop dates
Participants
Total:
0

To see the total select country, date and number of participants

To see the total select language, date and number of participants

In this county services are provided by the official KT licensee.

* Before applicable taxes

Class seats guaranteed with payment. Seat reservations held for 72 hours.

Contact us to inquire for more details or have the workshop customized upon your corporate needs.

  • Audience TEST.

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  • Audience

    Employees at all levels, from the boardroom to the shopfloor, who are required to solve problems, make decisions, prevent or mitigate risks, promote or leverage opportunities, and prioritize and plan the resolution of concerns will benefit from this workshop. Well suited for engineering, quality, operations, manufacturing, IT, customer service and maintenance. This content for test.

  • Benefits

    • Cut through the clutter & complexity to systematically find root cause for tough problems, and make decisions aligned with business priorities
    • Discover the power of KT Clear Thinking and walk away with a framework that integrates easily with Lean, Six Sigma, 8D, ITIL, CAPA, and other methodologies
    • Walk away ready to immediately apply these new skills back on the job
  • Skills Developed

    Skills developed during KT’s Problem Solving & Decision Making workshop enable you to:

    • Conduct root cause analysis (RCA) on complex problems
    • Make tough decisions aligned with operational priorities
    • Understand and proactively manage risks and opportunities
    • Identify and plan for the resolution of high-priority issues
    • Ask the right questions to find hidden insight
  • Return on Investment

    By attending the Problem Solving & Decision Making workshop and adopting KT processes, organizations have realized immediate, and long-term, return on investment. These include:

    • A computer chip manufacturer solved a long-standing defect problem, saving $2.8 million annually
    • A vinyl manufacturer increased annualized production with a significant rise in profits
    • A food products manufacturer saved $1.03 million by improving planning and decision making by work teams
    • A bank resolved a recurring system failure and restored their international monetary exchange cycle, preserving millions of dollars in interest earnings
    • Following a merger, a global company saved $1.3 million on insurance costs the first year and $300,000 in subsequent years using a variety of Clear-Thinking processes
  • Workshop Details

    Duration: 3-4 days

    Learning Tools Included: All workshop attendees will receive the Kepner-Tregoe Tablet App and access to online post-workshop learning support tools (coaching videos, tips, tricks, worksheets, and more) with a My KT membership

    Certification Credits: 2.1 CEUs (for 3-day workshop); 2.8 CEUs (for 4-day workshop)

    Training Options: Available as a Public Session, as on-site group training at your location, or LiveOnLine

     

  • Quotes

    “The KT processes provided a common approach and helped sift through tons of data, ask penetrating questions, and take the emotion out of decision making.”

    CEO, consumer products company

     

    “I used to be afraid to be assigned a root cause evaluation, but not anymore. I know that I just need to follow a systematic process and get the right people involved.”

    Maintenance Supervisor

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