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Problem Solving and Decision Making

Available as:

  • In-house class
  • Public Class
  • Virtual
  • In-Person

Languages:

CN
DE
EN
ES
FR
JP
NL

Essentials

When faced with problems, decisions, risks, opportunities and concerns, you need the right answers - and fast. For over 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals think clearly to: find the root cause of problems faster, make better decisions, manage risks and opportunities, prioritize & plan the resolution of concerns and ask sharper, more incisive questions. KT's instructors will ensure you're ready to use these skills back on the job to make an impact where you work.

woman participating in a virtual meeting

What You Get:

  • Led by an expert instructor
  • Access to digital tools and resources
  • Use skills learned immediately on the job
  • Certificate of completion & KT Foundations Badge
  • Certification Credits : 2.1 CEUs
Select Format
Select Country
  • USA
  • United Kingdom
  • Netherlands
  • Germany
  • Singapore
  • Malaysia
  • China
  • China - Taiwan
  • China - Hong Kong
  • Thailand
Select Date
  • Jul 23 2024 - Jul 25 2024
    Nashville, TN

    Workshop hours:
    8:30am - 5:00pm (CT)

    ENG
    2,295  USD
  • Sep 10 2024 - Sep 12 2024
    San Diego, CA

    Workshop hours:
    8:30am - 5:00pm (PT)

    ENG
    2,295  USD
  • Nov 12 2024 - Nov 14 2024
    Atlanta, GA

    Workshop hours:
    8:30am - 5:00pm (ET)

    ENG
    2,295  USD
  • Oct 22 2024 - Oct 24 2024
    Manchester
    ENG
    1,475  GBP
  • Sep 2 2024 - Sep 24 2024
    Den Dolder

    Vierdaagse workshop :
    Deel 1: 2-3 september
    Deel 2: 23-24 september

    NLD
    2,250  EUR
  • Nov 4 2024 - Nov 26 2024
    Den Dolder

    Vierdaagse workshop:
    Deel 1: 4-5 november
    Deel 2: 25-26 november

    NLD
    2,250  EUR
  • Nov 19 2024 - Nov 21 2024
    München
    GER
    1,995  EUR
  • Aug 28 2024 - Aug 30 2024
    Singapore

    SGD 1,900 for 3 or more
    Workshop Hours:
    9:00am - 5:30pm (UTC+8)

    ENG
    2,200  SGD
  • Nov 13 2024 - Nov 15 2024
    Singapore

    SGD 1,900 for 3 or more
    Workshop Hours:
    9:00am - 5:30pm (UTC+8)

    ENG
    2,200  SGD
  • Jun 25 2024 - Jun 27 2024
    Kuala Lumpur

    MYR 3,400 for 3 or more
    Workshop Hours:
    9:00am - 5:30pm (UTC+8)

    ENG
    4,000  MYR
  • Jul 16 2024 - Jul 18 2024
    Penang

    MYR 3,400 for 3 or more
    Workshop Hours:
    9:00am - 5:30pm (UTC+8)

    ENG
    4,000  MYR
  • Aug 20 2024 - Aug 22 2024
    Kuala Lumpur

    MYR 3,400 for 3 or more
    Workshop Hours:
    9:00am - 5:30pm (UTC+8)

    ENG
    4,000  MYR
  • Oct 1 2024 - Oct 3 2024
    Penang

    MYR 3,400 for 3 or more
    Workshop Hours:
    9:00am - 5:30pm (UTC+8)

    ENG
    4,000  MYR
  • Nov 19 2024 - Nov 21 2024
    Kuala Lumpur

    MYR 3,400 for 3 or more
    Workshop Hours:
    9:00am - 5:30pm (UTC+8)

    ENG
    4,000  MYR
  • Aug 13 2024 - Aug 15 2024
    Shanghai

    CNY 9,200 for 3 or more
    Workshop Hours:
    9:00am - 5:30pm (UTC+8)

    CHI
    ENG
    10,800  CNY
  • Sep 3 2024 - Sep 5 2024
    Suzhou

    CNY 9,200 for 3 or more
    Workshop Hours:
    9:00am - 5:30pm (UTC+8)

    CHI
    ENG
    10,800  CNY
  • Sep 24 2024 - Sep 26 2024
    Shenzhen

    CNY 9,200 for 3 or more
    Workshop Hours:
    9:00am - 5:30pm (UTC+8)

    CHI
    ENG
    10,800  CNY
  • Oct 29 2024 - Oct 31 2024
    Beijing

    CNY 9,200 for 3 or more
    Workshop Hours:
    9:00am - 5:30pm (UTC+8)

    CHI
    ENG
    10,800  CNY
  • Nov 5 2024 - Nov 7 2024
    Shanghai

    CNY 9,200 for 3 or more
    Workshop Hours:
    9:00am - 5:30pm (UTC+8)

    CHI
    ENG
    10,800  CNY
  • Dec 10 2024 - Dec 12 2024
    Guangzhou

    CNY 9,200 for 3 or more
    Workshop Hours:
    9:00am - 5:30pm (UTC+8)

    CHI
    ENG
    10,800  CNY
  • Aug 6 2024 - Aug 8 2024
    Taipei

    TWD 44,000 for 3 or more
    Workshop Hours:
    9:00am - 5:30pm (UTC+8)

    CHI
    ENG
    52,000  TWD
  • Dec 3 2024 - Dec 5 2024
    Taipei

    TWD 44,000 for 3 or more
    Workshop Hours:
    9:00am - 5:30pm (UTC+8)

    CHI
    ENG
    52,000  TWD
  • Jun 18 2024 - Jun 20 2024
    Hong Kong

    HKD 11,500 for 3 or more
    Workshop Hours:
    9:00am - 5:30pm (UTC+8)

    ENG
    13,500  HKD
  • Dec 3 2024 - Dec 5 2024
    Hong Kong

    HKD 11,500 for 3 or more
    Workshop Hours:
    9:00am - 5:30pm (UTC+8)

    ENG
    13,500  HKD
  • Aug 22 2024 - Aug 22 2024
    Bangkok

    1-Day Problem Analysis
    THB 21,000 for 3 or more
    Workshop Hours:
    9:00am - 5:30pm (UTC+7)

    THAI
    25,000  THB
  • Aug 23 2024 - Aug 23 2024
    Bangkok

    1-Day Decision Analysis
    THB 17,000 for 3 or more
    Workshop Hours:
    9:00am - 5:30pm (UTC+7)

    THAI
    20,000  THB
Participants
Select Language
Select Date
  • Jun 25 2024 - Jun 27 2024
    USA

    Workshop hours:
    10am - 6pm ET

    ENG
    2,295  USD
  • Jun 25 2024 - Jun 27 2024
    Canada

    Workshop hours:
    10am - 6pm ET

    ENG
    2,985  CAD
  • Jul 16 2024 - Jul 19 2024
    USA

    Workshop hours:
    Noon - 6pm ET

    ENG
    2,295  USD
  • Jul 16 2024 - Jul 19 2024
    Canada

    Workshop hours:
    Noon - 6pm ET

    ENG
    2,985  CAD
  • Aug 6 2024 - Aug 8 2024
    USA

    Workshop hours:
    10am - 6pm ET

    ENG
    2,295  USD
  • Aug 6 2024 - Aug 8 2024
    Canada

    Workshop hours:
    10am - 6pm ET

    ENG
    2,985  CAD
  • Aug 27 2024 - Aug 30 2024
    USA

    Workshop hours:
    8am - 2pm ET

    ENG
    2,295  USD
  • Aug 27 2024 - Aug 30 2024
    Canada

    Workshop hours:
    8am - 2pm ET

    ENG
    2,985  CAD
  • Sep 17 2024 - Sep 20 2024
    USA

    Workshop hours:
    Noon - 6pm (ET)

    ENG
    2,295  USD
  • Sep 17 2024 - Sep 20 2024
    Canada

    Workshop hours:
    Noon - 6pm (ET)

    ENG
    2,985  CAD
  • Oct 1 2024 - Oct 4 2024
    USA

    Workshop hours:
    8am - 2pm (ET)

    ENG
    2,295  USD
  • Oct 1 2024 - Oct 4 2024
    Canada

    Workshop hours:
    8am - 2pm (ET)

    ENG
    2,985  CAD
  • Oct 15 2024 - Oct 18 2024
    USA

    Workshop hours:
    Noon - 6pm (ET)

    ENG
    2,295  USD
  • Oct 15 2024 - Oct 18 2024
    Canada

    Workshop hours:
    Noon - 6pm (ET)

    ENG
    2,985  CAD
  • Nov 5 2024 - Nov 7 2024
    USA

    Workshop hours:
    10am - 6pm (ET)

    ENG
    2,295  USD
  • Nov 5 2024 - Nov 7 2024
    Canada

    Workshop hours:
    10am - 6pm (ET)

    ENG
    2,985  CAD
  • Nov 12 2024 - Nov 15 2024
    United Kingdom

    4-day workshop
    5-6 hours per day

    ENG
    1,475  GBP
  • Dec 3 2024 - Dec 5 2024
    USA

    Workshop hours:
    10am - 6pm (ET)

    ENG
    2,295  USD
  • Dec 3 2024 - Dec 5 2024
    Canada

    Workshop hours:
    10am - 6pm (ET)

    ENG
    2,985  CAD
  • Dec 10 2024 - Dec 13 2024
    USA

    Workshop hours:
    Noon - 6pm (ET)

    ENG
    2,295  USD
  • Dec 10 2024 - Dec 13 2024
    Canada

    Workshop hours:
    Noon - 6pm (ET)

    ENG
    2,985  CAD
  • Dec 10 2024 - Dec 12 2024
    Germany

    3-tägiger Workshop in virtuellem Format

    GER
    1,995  EUR
Participants
Total:
0

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In this county services are provided by the official KT licensee.

* Before applicable taxes

Class seats guaranteed with payment. Seat reservations held for 72 hours.

Contact us to inquire for more details or have the workshop customized upon your corporate needs.

  • Audience

    Employees at all levels, from the boardroom to the shop floor, who are required to solve problems, make decisions, prevent or mitigate risks, promote or leverage opportunities, and prioritize and plan the resolution of concerns will benefit from this workshop.

    There are two versions of Problem Solving & Decision Making: PSDM and PSDMxp.

    PSDMxp is recommended for technical functions (manufacturing, engineering, operations etc.) For non-technical functions (HR, supply chain, finance etc.), we recommend standard PSDM.

    PSDMxp utilizes computer-based simulation as opposed to standard problem solving and decision making case study scenarios.

  • Benefits

    • Cut through the clutter & complexity to systematically find root cause for tough problems, and make decisions aligned with business priorities
    • Discover the power of KT Clear Thinking and walk away with a framework that integrates easily with Lean, Six Sigma, 8D, ITIL, CAPA and other methodologies
    • Walk away ready to immediately apply these new skills back on the job
  • Skills Developed

    Skills developed during a Kepner-Tregoe Problem Solving & Decision Making (PSDM) workshop enable you to:

    • Conduct root cause analysis (RCA) on complex problems
    • Make tough decisions aligned with operational priorities
    • Identify and plan for the resolution of high-priority issues
    • Understand and proactively manage risks and opportunities
    • Ask the right questions to find hidden insight
  • ROI

    By attending Problem Solving & Decision Making training and adopting KT processes, organizations have realized immediate, and long-term, return on investment. These include:

    • A computer chip manufacturer solved a long-standing defect, saving $2.8 million annually
    • A vinyl manufacturer increased annualized production with a significant rise in profits
    • A food products manufacturer saved $1.03 million by improving planning and decision making within their teams
    • A bank resolved a recurring system failure and restored their international monetary exchange cycle, preserving millions of dollars in interest earnings
    • Following a merger, a global company saved $1.3 million on insurance costs the first year and $300,000 in subsequent years using a variety of Clear-Thinking processes
  • Workshop Details

    Duration: 3-4 days

    Learning Tools Included: All workshop attendees receive access to online post-workshop learning support tools (coaching videos, tips, tricks, worksheets, and more) with a free My KT membership

    Certification Credits: 2.1 CEUs (for 3-day workshop); 2.8 CEUs (for 4-day workshop)

    Training Options: Available as a public course or as a group training for your team.
    In-person and online training options are available.

  • Testimonials

    “The KT processes provided a common approach and helped sift through tons of data, ask penetrating questions, and take the emotion out of decision making.”

    — CEO, consumer products company

     

    “I used to be afraid to be assigned a root cause evaluation, but not anymore. I know that I just need to follow a systematic process and get the right people involved.”

    — Maintenance Supervisor

  • Brochure

Contact Form

Showcase your skills!

The KT Badge Program is a visible recognition of your rational process skills. Your Kepner-Tregoe Digital Badges can be shown on your social media profile page, your email signature, and your personal website. And finally the authenticity of your KT badge can be validated on our website portal.

The Foundation Badge is the starting point and highlights that you have attended a KT training program. Once you have begun applying the KT technologies you will progress through the levels of Practitioner, Advanced, and ultimately, achieve recognition as a KT Expert.

Badge

Kepner-Tregoe Foundations

If you have successfully participated in this workshop, you are eligible to receive the KT Foundations Badge.

Contact Us

For inquiries, details, or a proposal!