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12 oct. 2012
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“Why Technical Training Does Not Work” – Video
12 oct. 2012
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Strategic Response: Can Your Organisations Live Forever?
12 oct. 2012
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Webcast: Too many projects prevent effective assignment of resources.
12 oct. 2012
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Strategic-Response: The Impact of Culture on Mergers & Acquisitions
12 oct. 2012
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Webcast: How to Become an Incident & Problem Management Superstar
12 oct. 2012
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Focused Operational Improvement
12 oct. 2012
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21st Annual World Conference for IT Service and Technical Support
12 oct. 2012
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Building… and Sustaining… Service Operation Excellence

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