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Putting processes through their paces with Process Mining

Automation without an understanding of what is to be standardized, whether using machines or IT, can quickly lead to quality deficits. Process mining helps in process optimization as well as identification of new opportunities for automation, but this must be complemented by a systematic evaluation and implementation methodology so that the new insights lead to effective action.

7 Ways To Ensure Training Translates to Business Performance

Organizations that approach training as a learning journey rather than a one-time event enable employees, and their companies, to stay relevant in the rapidly transforming landscape.

What’s Missing From Your Asset Performance Management Strategy?

Shift Left? No, ‘Shift Down’ for Services Support Success

How to close the gap between strategy formulation and execution

Want to Reach New Levels of Operational Excellence? Give Frontline Workers the Floor

How Financial Services Firms Are Eliminating Tech Debt

Skills for the Future of Work

The contours of the workplace are shifting, driven by the adoption of new technologies. To prepare for the changes ahead, companies must build a differently skilled workforce – one that is smart, analytical and agile, ready to be molded – and remolded, for the new world of work.

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