Deprecated: Optional parameter $xmlWriter declared before required parameter $preview is implicitly treated as a required parameter in /var/www/html/web/app/plugins/wpae-user-add-on-pro/libraries/XmlExportUser.php on line 411
When It’s OK to Fail | Consulting and Training Solutions | Kepner-Tregoe
Contact us

When It’s OK to Fail

Feb 28, 2019
Slider Img

Service excellence isn’t just fulfilling service-level agreements and minimum expectations. Service excellence means giving the organization, its internal and external clients, business partners, customers, and others the tools they need to move forward, and not just the minimum levels of quality and performance to coast.

Published in Architecture  & Governance, Shane Chagpar and Drew Crist of Kepner-Tregoe how planning for failure might be precisely the thing to do before rolling out a large initiative.

Read this Article

Explore our full range of solutions:

Contact Us

For inquiries, details, or a proposal!